By Jim Kilby
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Additional resources for Casino Operations Management
Individuals selected to be Board members must be proficient in certain areas of expertise. The chairman of the Board must have five years of sound administrative experience. One member must be a certified public accountant with five years of experience in general accounting, or be an expert in corporate financing, auditing, economics, or gaming. The third member must have full training and experience in the field of investigations, law enforcement, law, or gaming. Most often, this member is either an attorney or a retired police official.
Hosts—Responsible for identifying and attracting new casino customers, as well as servicing the needs of the existing customer base. Other Casino Departments • Keno Manager—Responsible for the operation of the keno department including staffing, customer relations, game integrity, compliance with gaming regulations, and financial performance. • Keno Shift Manager—Responsible for the operation of the keno game during a particular shift. Involved in verifying payouts on winning tickets. • Keno Writer and Runner—Provides service to customers by accepting wagers and handling payouts on winning tickets.
2. 3. 4. Audit The Audit Division is the largest division of the Board. All agents hold accounting degrees, and the majority are certified public accountants. qxd 1/8/04 4:29 PM Page 17 History of Gaming Control in Nevada 17 Audit Division staff to determine whether the proper gaming and entertainment taxes were reported and whether compliance has been maintained with gaming regulations. The Audit Division also reviews and evaluates the internal control system of each licensee, monitors the financial stability of each licensee, and monitors compliance with currency transaction reporting requirements (see Chapter 5).